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Consumers’ Role in the Payments Transformation

Feb 6, 2019 9:45 am

Track: Check & Fraud

There is no shortage of opinion on “the next big trend” in payments or what drives consumer adoption. For authoritative, fact-based data, however, the Federal Reserve is clearly the go-to source.

The Fed’s Diary of Consumer Payment Choice study explores how Americans really pay and how it is changing over time.  Claire Greene will share insights from this and other new Fed research–including a groundbreaking study on payment fraud–and industry expert Glen Sarvady will help place these findings in context for banks’ marketing and investment plans.