Track: Data and AI
The banking industry is in a frenzy over artificial intelligence (AI) and all its rosy promises. Yet the real value of AI still appears hazy to many financial institutions. In this session, we’ll eliminate the mystique associated with AI by explaining what it is and what it can do. We’ll dispel common myths about AI and review real cases from financial institutions who are successfully using AI to guide lending decisions, prevent fraud and maintain regulatory compliance. Find out how AI can help you overcome common customer service challenges, drive deeper customer engagement and leave your competition in the dust.