As the needs of small business customers evolve, bank product portfolios and processes must also adapt to keep up. Accelerated by the pandemic, the awareness and usage of digital payment types continues to rise among small businesses. How can you as a financial institution best support your small business clients in this transition? Using industry research, this session will discuss how banks with the right strategies and products can leverage digital payments to improve their customer relationships and lead small businesses in their digital transition. We’ll even share why consumer-based payments solutions aren’t a good fit for your business customers.