Track: Data and AI
Industry hype and hopes are running high that artificial intelligence (AI) can fix everything — from the customer experience to marketing and operations. Inarguably, AI is the buzzword du jour, but is it truly the golden ticket to cutting costs and boosting returns? And are banks as bullish about AI as we’ve been led to believe or are they actually employing more modest efforts to utilize machine learning? This session will separate the facts from the propaganda by diving into practical use cases, implementation strategies and — most important — the AI payoff.