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The Digital Transformation of Outbound Payments: Achieving a Successful Journey

Feb 11, 2020 10:30 am

Track: Treasury and Payments

Each business’s digital transformation journey is unique, but many challenges of digitizing outbound payments are universal. As the need for digital interaction continues to increase and focus on customer satisfaction becomes tied to these interactions, the need for digital payment alternatives has become a priority. How should businesses approach this need for transformation? Respected expert Karen Furtado leads this discussion on how leaders from Hanover Insurance Group and Alight Solutions have successfully leveraged technology and innovation to digitize their outbound payments and delight their customers and business partners.