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The Trust Advantage: Maintain and Leverage Your Institution’s Small Business Customer

Feb 12, 2020 2:00 pm

Track: Business and Leadership

Join Bredin’s CEO, Stu Richards, as he presents new research and actionable insights on how banks and credit unions can boost small businesses lifetime revenue. Despite competition from larger financial institutions and alternative lenders, “trust” is still a key factor in acquisition, retention and cross-sell for FIs. Gain fresh insights on what SBOs want from their FI, where FIs are over and under-performing, as well as the small business credit outlook and changing perceptions and usage of online lenders.