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Why Small Businesses Need Business-Specific and Not Consumer Mobile Banking Offerings

Mar 2, 2021 3:30 pm

Track: Payments

Prior to COVID-19, small businesses expressed high levels of interest in mobile banking capabilities. Many banks thwarted potential opportunities for success and increased adoption rates by failing to offer SMBs much needed functionality. As people continue to work from home, the need for mobile banking has intensified while simultaneously shining a light on the persistent shortcomings of digital bank offerings for small businesses. In this session, we’ll identify the most common types of small business mobile transactions and where consumer mobile offerings fall short. You’ll walk away with an understanding of best practices and what’s required for true business mobile success.