Crystal Stephens is the Receivables Product Manager at Comerica Bank where she is committed to being a leader in the receivables market and to effect positive impact and change to the bank’s customers.
Crystal has over 20 years’ experience in the financial services industry where her roles have evolved from software developer to lead enterprise payment architect to product manager. As a result, she is well versed in technology platforms, the payment lifecycle and receivables processing and applies her experiences in creative ways.
Crystal is an advocate for cultural change that influences success for both the bank and its customers. An advisory sales approach for complex products, such as receivables solutions, has been her primary focus across the bank’s organization to meet evolving customer needs and pain points in new ways.